When your glass is cracked, chipped, or completely broken, who are you going to call? A Google search for “Glass Services GTA” will result in over 16 million results! That’s more than three times the population of the area, so that’s not any help at all. What you need is a set of criteria to help you narrow down the search and find the best glass services for you.
I. Location and Service Area
If you physically need to go into the shop, you may consider a glass service provider that is convenient for you to visit. However, if the company deals with customers over the phone and can come to you for assessments, measurements, and installation, this will be less of a consideration. Although, you will want to choose a company that understands the needs of your GTA neighbourhood.
II. Types of Services Offered/Expertise
Limit your GTA glass service search by adding the service you are looking for. Words like “commercial” and “residential” are helpful, as are terms such as:
· custom mirrors
· shower glass
· window replacement
· tabletops
· display cases
III. Quality & Types of Materials
While you can’t search “the best money can buy,” you can add specific brands or types of glass to your search. Look for glass service companies that are authorized dealers for companies you know and trust or that are affiliated with reputable builders, contractors, decorators, and the like. As for types of glass, the choices are endless, but if you know you need architectural glass or fireplace glass, then you will not need to consider a glass services shop that does not offer them.
IV. Experience
Experience can be hard for Google, but you can certainly find clues about a glass service company’s experience by visiting their website. Many companies have an “About Us” or “Who We Are” page that will provide details about their time in business and other experiences that will provide you with a good sense of their knowledge and expertise.
V. Customer Service
Customer service is another thing that is difficult to search for online, but there are clues there.
· Core values and mission statements posted on a company’s website that include terms like “respecting clients” or “providing excellent customer service,” indicate that the company considers customer service an important part of their business.
· Online reviews and ratings may be helpful, but beware: there are always Negative Neds and Positive Pollys who skew ratings and leave biased comments.
· Phone numbers, emails, and addresses posted on a website are there for a reason. Use them. Call, visit, or contact the glass services company in some other way. If you like how they respond and treat you, then you are likely to have a good customer experience with them.
Choose Suburban Glass & Mirror Limited
Suburban Glass & Mirror Limited has been repairing, replacing, and providing top-quality glass, mirrors, and screens throughout the GTA, Durham Region Area for over 50 years. We offer comprehensive glass services, including sales, installation, and maintenance, and we don’t consider the job finished until you are satisfied. Contact us to learn more about us, our products, affiliations, and more.